TNAS FAQ

Why does my TNAS device not go into hibernation?

If your hard drives remain idle for a preset length of time, they will go into hibernation. However, some conditions (including volume status, services, and applications) will stop your TNAS...

Why are my F2-210 and F4-210 models disconnecte...

1. If your TOS system version is TOS4.1.30 or below, please download a patch to your computer via the link: http://dl.terra-master.com/cn/TOS_PATCH_ARM_1.03.bz2 2. Boot the device, and log in to the...

Can I connect to my TNAS device using Wi-Fi?

Yes, but you need to configure a USB Wi-Fi dongle. Please note that your TNAS device only supports USB Wi-Fi adapters with a RTL8812AU chipset.

How do I add a memory stick to my TNAS device?

As the TNAS motherboard is mounted inside a chassis, you will need a screwdriver to unscrew the chassis. You can then install the memory stick into its slot and close...

Can I install virtual machines in my TNAS device?

Some TNAS models support installing virtual machines, including the 220, 221, and 422 series.

How does TNAS connect to the network: Is it wir...

TNAS, by default, uses a wired connection. You also can add a Wi-Fi dongle to use a wireless network. However, due to the limited bandwidth of a wireless network, it...