TNAS FAQ

Does my TNAS device support VPN servers?

Some models support VPN servers, including the 220, 221, and 422 series.

Why won’t my TNAS device boot after I add a mem...

Please confirm that you are using a memory stick provided by TerraMaster; otherwise, your TNAS device may not boot. Additionally, please check that the memory stick is properly inserted into...

Can Docker Container run on my TNAS device?

Only certain models have this feature. Please check the official specifications before you buy.

Why does the HDD indicator always turn red, wit...

This is probably because there is no TerraMaster system file in the hard drive, causing the TNAS device to fail to start normally. Please power off your TNAS, remove all...

Why can’t I click “Next” after selecting the TO...

The TNAS software may be incompatible with your browser, so please try another browser. Google Chrome 48 or above is recommended, whereas Microsoft Edge is not recommended.

Does my TNAS device support BitTorrent downloads?

Yes, it does. Please download Transmission from the TOS Application Center, and then install it. Transmission is an APP dedicated to downloading torrent files.