TNAS FAQ

Why can't I access my TNAS device through the T...

If you are unable to access the TOS webpage after updating the TOS, please refer to the following instructions to reinstall it. Please note that reinstalling TOS will not delete...

How can Windows users access TNAS shared folders?

Windows users can access TNAS shared folders in the following ways: 1. The TNAS PC desktop application: Click “File Manager” and enter the username and password to access TNAS shared...

How is the storage capacity of RAID calculated?

RAID 0: The storage capacity is the capacity of N* smallest hard disks (N is the number of hard disk drives, not less than 2). RAID 1: The storage capacity...

Why does the TNAS PC desktop application fail t...

If the TNAS PC desktop application fails to find for your TNAS device, the device will not be initialized or used. The following are some common causes and solutions: 1....

How can I remotely log in to the TNAS device?

There are three ways for you to remotely access your TNAS device: 1. TNAS.online permission: Go to “TOS” > “Remote Access” to enable the TNAS.online remote login, set a unique...

Why is my F2-210/F4-210 TNAS device “bricked” a...

The following is a known problem with model F2-210/F4-210: After the TOS update, the TNAS PC desktop application cannot detect your TNAS device, all LED indicators are solid green, the...