TNAS FAQ

F2-210/F4-210 TOS installation failed and stuck...

Please check the version of Initboot on the TOS installation page. If the version is V4.8.6, please follow the instructions below:     1. Please boot your TNAS device without...

Why is the memory usage excessive for F2-210/F4...

To resolve the high memory usage issue, the Initboot file requires updating. Please follow the instructions below to release the memory. Applicable model: F2-210 / F4-210 Download link:    ...

If I have created RAID 5 with 3 hard drives, ca...

Yes, you can do this by extending the array, and it will not affect the data.

Why has the TNAS PC desktop application failed ...

If you cannot map the network drive with the TNAS PC desktop application or have failed to access it by entering the correct username and password after successfully mapping and...

What should I do if Plex fails to start or alwa...

If Plex fails to start, please try to solve the problem by following the steps below and clicking “Enable” after reinstallation of Plex: 1. Log in to the command window...

How is my newly purchased TNAS device initializ...

Your newly purchased TNAS device cannot be used before initialization. Please go to the official TerraMaster website, click “Quick Installation Guide”, and follow the instructions for initialization.   Please note...