TNAS FAQ

Will my TNAS device be noisy when it is working?

The device itself is very quiet, but it makes a noise when the hard drive is working. If you want to keep the noise to a minimum, it is recommended...

Will my TNAS device be noisy when it is working?

The device itself is very quiet, but it makes a noise when the hard drive is working. If you want to keep the noise to a minimum, it is recommended...

Can I view and edit Word or Excel documents onl...

No, this is not currently supported. If you need to edit a Microsoft Office document, please download it to your computer first.

Can I view and edit Word or Excel documents onl...

No, this is not currently supported. If you need to edit a Microsoft Office document, please download it to your computer first.

Can video recordings stored on my TNAS device b...

No, the compatibility of video format depends on the specification of your playback device. If your TNAS device comes with video transcoding, you can transcode videos from an incompatible format...

Can video recordings stored on my TNAS device b...

No, the compatibility of video format depends on the specification of your playback device. If your TNAS device comes with video transcoding, you can transcode videos from an incompatible format...

Does my TNAS device support video transcoding?

Only some models support video transcoding. Please check the specifications on the official TerraMaster website before purchase.

Does my TNAS device support video transcoding?

Only some models support video transcoding. Please check the specifications on the official TerraMaster website before purchase.

Can multiple users at home stream multimedia fi...

Yes, but the performance may be affected.

Can multiple users at home stream multimedia fi...

Yes, but the performance may be affected.