TNAS FAQ

Why does the HDD indicator always turn red, wit...

This is probably because there is no TerraMaster system file in the hard drive, causing the TNAS device to fail to start normally. Please power off your TNAS, remove all...

Why can’t I click “Next” after selecting the TO...

The TNAS software may be incompatible with your browser, so please try another browser. Google Chrome 48 or above is recommended, whereas Microsoft Edge is not recommended.

Does my TNAS device support BitTorrent downloads?

Yes, it does. Please download Transmission from the TOS Application Center, and then install it. Transmission is an APP dedicated to downloading torrent files.

What is TOS? Why does my TNAS device need TOS?

"TOS" stands for "TerraMaster Operating System”, which is a Linux-based operating system especially developed for TNAS storage devices. TOS is designed with a smart and user-friendly interface. The numerous built-in...

Can I configure multiple arrays in my TNAS device?

Yes, but you need to buy a model with 4 or more bays.

What is the TNAS PC desktop application? What i...

The TNAS PC desktop application is an application especially designed for TNAS devices. There are two versions: one for Windows and the other for MacOS. As a powerful assistant for...