TDAS FAQ

Do the D2-310, D2 Clone, D4-300, D4-310, D5-300...

TheD2-310, D2 Clone, D4-300, D4-310, D5-300C, D2 Thunderbolt 3, D2 Thunderbolt 3 Plus, D4 Thunderbolt 3, and D5 Thunderbolt 3 models all support hard drive hibernation. Where no operations occur...

How do I set up a RAID for the D2-310/D4-310/D5...

The device defaults to single-disk mode. To create a RAID, connect the device to your computer and turn both the device and computer on. Then turn the RAID switch on...

How do I recover data if one of the hard drives...

The steps for data recovery are as follows: 1. The device must be powered-on and remain connected to your computer when replacing the faulty hard drive. The capacity of the...

Why is the device slow at copying data?

There may be several reasons for slow data copying: 1. The type of hard drive; this is a particular issue for SATA I 1.5Gbps, SATA II 3Gbps, or SATA III...

How do I calculate the storage capacity of a RAID?

RAID 0: the storage capacity is N times the capacity of the smallest hard drive, where N is the number of hard drives, being not less than 2. RAID 1:...

What should I do if the hard drive is damaged w...

No data will be lost if one hard drive is damaged in RAID1 mode; however, you should fix the array as soon as possible. The steps for data recovery are...