TNAS FAQ

Why can't I find Plex in the list after install...

If the installed Plex cannot be found in the installation list of the Application Center, you can fix it manually by following the steps below: 1. First, download the package...

Is it difficult to set up and install a TNAS de...

It is quite easy because TerraMaster provides users with a very clear guide for quick installation. The whole setup and installation process will take only a few minutes. Just follow...

Can I unplug the hard drive and then install it...

No, the TNAS file system cannot be recognized by other hard disk cartridges. You need to obtain another TNAS device that is functioning correctly to read the data on the...

What is the maximum hard disk capacity that my ...

Most models currently support a maximum of 18 TB and will remain updated, but some models do not currently support 18 TB . For details, please check the official specifications.

Which file formats does my TNAS device support ...

External USB storage devices can be in any of the following formats: FAT 32, NTFS, EXT 3, and EXT 4.

I have installed two hard drives in my TNAS dev...

The storage space of your TNAS device is presented in the form of shared folders, not drives, and that’s why you cannot see them at the same time in the...