TNAS FAQ

Can I transfer data through a USB interface? Or...

You can only use a network interface to transfer data. The USB interface on your TNAS device cannot be connected to a PC for data transfer.

Does my TNAS device need to be connected direct...

Yes, use a network cable to connect it directly to your router.

Why is the hard disk capacity displayed on the ...

This is caused by the different calculation methods of hard disk manufacturers: 1. Computers perform calculations in binary based on 210 = 1024. That is, 1,024 B = 1 KB,...

Why does my TNAS device not go into hibernation?

If your hard drives remain idle for a preset length of time, they will go into hibernation. However, some conditions (including volume status, services, and applications) will stop your TNAS...

Why are my F2-210 and F4-210 models disconnecte...

1. If your TOS system version is TOS4.1.30 or below, please download a patch to your computer via the link: http://dl.terra-master.com/cn/TOS_PATCH_ARM_1.03.bz2 2. Boot the device, and log in to the...

Can I connect to my TNAS device using Wi-Fi?

Yes, but you need to configure a USB Wi-Fi dongle. Please note that your TNAS device only supports USB Wi-Fi adapters with a RTL8812AU chipset.